These conditions of sale govern the sale of products marketed by Briganti Ltd. All product purchase contracts concluded through the site https://brigantivaporfiok.it/ and according to the procedures indicated therein, between the seller and the Customer, will be governed by these General Conditions.
All prices, unless otherwise indicated, are inclusive of VAT. included.
Acceptance of the conditions of sale
1. The contract stipulated between Briganti srl and the Customer shall be deemed concluded with the acceptance, even partial, of the order by our company, which reserves the right, at its sole discretion, to accept the order. Acceptance is considered tacit unless otherwise communicated to the Customer in any manner. By placing an order through any of the available methods, the Customer declares having read all the information provided during the purchase process and fully accepts the general and payment terms and conditions set forth below.
2. If the Customer is an end consumer (i.e., a natural person purchasing the goods for purposes not related to their professional activity), once the online purchase procedure has been completed, they will print or save an electronic copy and, in any case, retain these general conditions of sale, in compliance with the provisions of Articles 3 and 4 of Legislative Decree no. 185/1999 on distance selling.
3. Any right of the Customer to compensation for damages or compensation is excluded, as well as any contractual or extra-contractual liability for direct or indirect damages to persons and / or things, caused by the non-acceptance, even partial, of an order.
4. In case of disputes, the competent court is that of Arezzo.
How to Buy
1. The Customer can only purchase the products present on our site at the time of placing the order and viewable at the address https://brigantivaporfiok.it/ , as described in the relevant information sheets. The technical information included on the site https://brigantivaporfiok.it/ faithfully reproduce those of the goods included in the catalogue. The company Briganti srl reserves the right to modify the features of its products to adapt them to changing customer needs or for other commercial reasons, without prior notice. It is understood that the image accompanying the product description may not be fully representative of its features and may differ in color, size, and accessory products shown.
2. Correct receipt of the order is confirmed by Briganti srl by means of an email response, sent to the email address provided by the Customer. This confirmation message will contain the date and time of receipt of the order and a 'Customer Order Number', to be used in any further communication with Briganti srl. The message will contain all the information entered by the Customer, who undertakes to verify its accuracy and promptly communicate any corrections, according to the procedures described in this document. The Customer can also check the status of his or her order by accessing the dedicated web area under "Order Status."
3. In case of non-acceptance of the order, Briganti srl undertakes to provide timely communication to the Customer.
4. Since the simultaneous access of many users-customers and the simultaneous possibility of "online" orders modify the availability of the product, Briganti srl does not guarantee compliance with processing times, but in the event of delays, the customer will be notified via the email address provided during registration.
Payment options
1. Bank transfer
In case of payment by Bank transfer in advance, the order will be sent only upon actual crediting to the current account of Briganti srl, therefore delivery times are extended accordingly and in any case if the credit is not received within 10 working days of the order, it is automatically considered cancelled.
The reason for the bank transfer must include the order identifier (year, type, and order number), which is provided in the order confirmation email.
The bank details for making transfers will be sent via email to the address registered by the Customer.
2. with PayPal or credit card
Once the order is completed, the Customer is directed to the PayPal page where they can proceed with the payment.
The amount relating to the order will be charged to your PayPal account or credit card at the time the order is acquired.
In case of cancellation of the order, either by the Customer or in case of non-acceptance of Briganti srl, the amount will be refunded to the customer's PayPal account or credit card.
Online transactions with credit card or PayPal account are made and managed directly on the PayPal site, via a Secure server which adopts the protection system SSL (Secure Socket Layer)This Verisign-certified protocol allows communication in a manner designed to prevent interception, modification, or falsification of information. Briganti srl does not gain access to the credit card data used by its customers.
3. Cash on delivery
In case of purchase in Mark, is applied to the total amount of the order additional contribution of 3% (minimum amount €5), clearly highlighted when choosing your payment method. Payment must be made to the courier in cash (exact amount, no change is available) if the order value does not exceed €999, or by cashier's check (the courier will not accept bank checks and/or postal checks) up to a maximum amount of €5,00.
Delivery and shipping methods
Briganti srl can only accept orders for delivery within the Italian state.
Briganti srl does not ship to Mail Boxes or companies that provide domiciliation services.
For every order placed on https://brigantivaporfiok.it/The company issues an invoice for the shipped material. The invoice is based on the information provided by the customer at the time of ordering, and the customer is responsible for its accuracy. No changes to the invoice will be possible after it has been issued.
Shipping costs are the responsibility of the customer and are explicitly highlighted when placing the order. Payment for the goods will be made using the method chosen when placing the order. No additional fees or commissions are due.
Delivery times for ordered goods are purely indicative and are approximately 2 business days for preparation and approximately 3 days for delivery by the courier. These times may be subject to change due to force majeure, traffic and road conditions in general, or by order of the authorities. Standard delivery, unless otherwise agreed in writing between the parties, will take place between 9:00 am and 1:00 pm and between 2:00 pm and 6:00 pm, Monday through Friday, excluding holidays. Any delays in order preparation will be promptly communicated to the customer.
No responsibility can be attributed to Briganti srl in the event of a delay in processing the order or in the delivery of the ordered goods.
Upon delivery of the goods by the courier, the Customer is required to check:
- that the number of packages delivered corresponds to what is indicated on the invoice;
– that the packaging is intact, not damaged, not wet or, in any way, altered.
Any external damage or discrepancies in the number of packages or information must be immediately reported to the courier making the delivery. The delivery note should be marked "received with reservation" and the reason for the reservation (incorrect number of packages, damaged packaging, wet goods) should be noted. The delivery note should be promptly notified to the seller. In the specific case of a damaged package, write "received with reservation because the package is damaged." Notification to the seller Briganti srl must be done by sending an email to the address info@brigantivaporfiok.it containing the order number, the date and possibly a photo of the damaged product.
Once the courier document has been signed, the Customer will not be able to make any objection regarding the external characteristics of what has been delivered.
Even if the packaging is intact, the goods must be checked within eight days of receipt. Any hidden damage or anomalies must be reported by email to mangimi@brigantivaporfiok.it.
Any report beyond these terms will not be taken into consideration. For each declaration, the customer assumes full responsibility for what has been declared.
Collection on site
The Customer can choose to collect the goods at our office by appointment to be requested at the time of ordering and the day from which it will be possible to collect the goods will be communicated via email, in this case shipping costs will not be charged.
IMPORTANT: Under no circumstances will the Customer be able to collect the goods from the warehouse without having indicated this option in the delivery methods.
